Experienced
Highly skilled and knowledgeable professionalsEfficient
Leveraging the latest tools and techniques to streamline operationsSecure
Strong emphasis on security ensuring the highest levels of protectionWelcome to Helix!
What started as a small freelance project, has grown into a full service offering that provides local customers with reliable technology assistance 24/7.
We pride ourselves on continuing to go the extra mile for every client, regardless of size or need.
Innovative
Our team remains at the forefront of the latest technologies and solutions, and is constantly pushing the boundaries of what is possible.
Reliable
We provide dependable and robust IT solutions that businesses can count on to drive their success.
Agile
Our team is able to quickly adapt to changing business requirements, delivering customized solutions that meet the unique needs of each client.
Customer-focused
We are dedicated to delivering exceptional customer experiences, providing unparalleled support and building long-lasting relationships with clients.
What We Do
The team at Helix brings an array of experiences and capabilities to every project. Your goals become our top priority. Below is an introduction to our most popular services.
Schedule a time to talk with us to explore how one or more of these services can help you.
L1 Helpdesk and Support
Utilize our centralized support center is available to help you get quick answers to common technology questions and challenges. Our friendly and knowledgeable team combines decades of experience with outstanding to customer service, to help your business solve its IT issue.
Offsite Backup Storage
Augment your businesses disaster recovery plan by keeping a copy of your data stored securely offsite in our data vault. Stored under strict access control on non-networked systems, your critical data is safe 24/7.
L2 / L3 Onsite Support
From hardware installation or repair to software upgrades and network troubleshooting, our onsite technical team can identify and resolve any technology related issue, quickly and with minimal downtime.
Fiber Broadband
Access gigabit level upload and download speeds to help your business power through data intensive or mission critical activities without lag or slowdowns, with maximum availability and uptime.
Business Class Email
Our email solution includes personalized addresses for your business, ample storage space as well as advanced security and privacy features. Expand your capabilities with additional tools like calendar and contact synchronization to streamline your workflow and increase productivity.
Advanced Web Hosting and SEO
Our website hosting includes fast loading speeds, technical support, and a range of tools and features to help you manage and grow your online presence.
Network and Wifi
Your wired and wireless network systems are the backbone of your business providing fast and reliable connectivity for employees, customers, and partners. Our team can assist you with everything from setup to ongoing maintenance, as well as implement the latest technology and security features.
Cameras and Low Voltage
From phone systems to surveillance, our team can help create the right wired solutions for your business. Our low voltage technicians are licensed and experienced ensuing that all work is properly installed and complies with local building codes.
Cloud Data Migration
Our experienced engineers can help you lower the cost and complexity of managing your businesses data by transferring legacy systems to the cloud. With security and management of this infrastructure transferred offsite, your business can free the valuable resources for other initiatives.
